At 360 Recruitment Ltd we aim to deliver the highest standards of service to both our customers. However, if for any reason you are dissatisfied with the service that we provide do not hesitate to let us know so we can deal with your query and improve the service we provide.What is a complaint?A complaint is when you inform us you are not happy about the service we provide. It can be about anything and could include:When we do not deliver a service on timeWhen we give you the learner wrong informationWhen you receive a poor-quality serviceWhen you have a problem with a member of staffAt 360 Recruitment LtdWe ensure that:Making a complaint is as easy as possibleWe treat your complaint seriously and with the utmost professionalismWe deal with your complaint promptly and in confidenceWe learn from complaints and use them to review and improve our serviceHow to make a complaintIf you wish to make a complaint you can contact our Customer Service Team in any of the following ways listed below;In Person at one of our offices
By Phone on 0115 923 3366
By Email at info@360rec.co.uk
In Writing to our Head Office, 360 Recruitment Ltd, The Lookout, Bull Close Road, Nottingham NG7 2ULIf for any reason you are unhappy with our response to your complaint you can contact the Director:Greg Tyler
360 Recruitment Ltd. The Lookout, Bull Close Road, Nottingham NG7 2ULYour complaint will be fully investigated and a response issued within 10 working days.